FASN’s Commitment to You

As a charity that depends on the goodwill and generosity of the public, FASN – The Family Addiction Support Network is dedicated to fostering openness, honesty, and transparency with our donors.

respect for those who support us

We believe that simply meeting legal obligations is not enough; we strive to go beyond and provide exceptional service, showing the utmost respect for those who support us.

At a meeting of the Board of Directors, FASN fully committed to upholding the standards outlined in the ICTR Statement of Guiding Principles for Fundraising. These principles establish best practice standards for fundraising in Ireland, ensuring that charities operate ethically and transparently. Developed through consultation with industry experts, charities, legal and financial advisors, and donors, the guidelines offer clear principles for how fundraising should be managed and organized.

These principles aim to:

  • Improve how charities raise their funds;
  • Promote accountability and transparency among charities;
  • Provide clarity and assurances to donors about the organizations they support.

Our Commitment To You

  • We provide a Public Compliance Statement outlining our commitments.
  • We uphold a Donor Charter, ensuring transparency and respect for our supporters.
  • We offer a clear and straightforward process for Feedback and Complaints, available in our FASN Procedure for Complaints and Feedback.
  • We fully adhere to the Statement of Guiding Principles for Fundraising.

Your feedback is valuable to us. If you have any questions or comments about our work, please don’t hesitate to reach out. You can also view our Feedback and Complaints procedure for more details.

For more information about the Statement of Guiding Principles for Fundraising, please visit the Charities Institute Ireland website.

Take the first step and reach out today

For Access to help, understanding and our services at FASN
Call us on (042) 935 5251 / (087) 904 6405

24 Hour Helpline

Call us on (087) 904 6405

Learn More about FASN

Meet our team—here to support, guide, and connect with you when needed.

Our network includes board members, staff, and volunteer facilitators supporting families in addiction.

FASN is governed by a Board of Directors that directs and supervises the charity.

Our Commitment to Our Donors.

Setting out our commitments.

Fundraising Feedback and Complaints Procedure.

You Don’t Have to Face This Alone

If you or someone you know is struggling due to a loved one’s addiction, reach out today. Help and hope are just a call away.

Get in touch Today