At the Family Addiction Support Network (FASN), we have always been committed to providing support to families and loved ones affected by addiction. We understand that everyone’s journey is unique, and for many, time constraints can make attending face-to-face meetings challenging. That’s why we are excited to announce that we have expanded our services to include one-on-one support online and by telephone, in addition to our online 5-Step Educational Program, online counselling as well as our traditional face-to-face services.


One-on-One Support: Online or by Telephone

FASN offers one-on-one support sessions that can be conducted online or over the telephone. We recognise that your circumstances may not always allow for in-person meetings, and we’re here to accommodate your needs. Our support specialists provide a safe and confidential space for you to:

  1. Discuss your unique challenges, concerns, and emotions.
  2. Receive personalised guidance tailored to your specific situation.
  3. Gain emotional support from trained professionals and people who also lived through it themselves, who truly understand.
  4. Explore coping strategies and solutions that meet your family’s needs.

To schedule a one-on-one support session by telephone, please contact us at or call our FASN Helpline Number 0879046405 – we are dedicated to providing support in a way that best suits your situation.

5-Step Educational Programs Online

Our 5-Step Educational Programs are designed to empower families and loved ones with essential knowledge and skills to better understand and cope with addiction-related issues. These 5 week programs can be accessed online, providing you with the flexibility to learn at your own pace, from the comfort of your own home on a day and a time that suits you. The program covers the following key areas:

  1. Addiction Education: Comprehensive insights into addiction, its causes, and its effects on individuals and families.
  2. Communication Strategies: Effective techniques for facilitating productive conversations with your loved ones dealing with addiction.
  3. Self-Care: Discover the importance of self-care and how it can benefit both you and your family as you navigate the challenges of addiction.
  4. Setting Boundaries: Learn to set healthy boundaries to protect your well-being while supporting your loved ones.
  5. Community and Resources: Access valuable resources and connect with a community of individuals who understand your journey.

To get started with our 5-Step Educational Programs, visit our website and enroll today.

Access to Online Counseling

We understand that sometimes, a more direct and personalised approach is needed. FASN is pleased to provide access to online counseling services. Our accreditated counsellors are available to work with you on a one-on-one basis, offering professional support, guidance, and a safe space to explore your concerns and emotions.

At FASN, we are dedicated to providing you with a range of support services to help you through the challenges of addiction within your family. Whether you choose telephone one-on-one support, our online 5-Step Educational Programs, or online counseling, we are here to assist you at every step of your journey.

Feel free to reach out to us with any questions or to get started with our support services. You are not alone, and FASN is here to support you in any way that best meets your needs.